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- Re: HP sure run
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10-09-2018 01:13 PM
My laptom runs HP sure run. In my job I need sometimes temporarily turn of firewall. Unfortumately HP sure run doesn't allow the firewall to be turned off. I can't even find how tu temprarily turn off HP sure run. It is really annoying I can't manage processes as I need. Any help ?
Solved! Go to Solution.
Accepted Solutions
10-11-2018 04:08 PM
Hi,
Please, check your private messages - the mail/envelope icon in the upper right corner of the forum, near your username/login/logout options. I will soon send you a message.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
10-11-2018 12:12 AM
Hello @vaclavv
Welcome to the HP Support forum.
Is this company owned (company managed) computer or this is your personal laptop ?
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
10-11-2018 04:08 PM
Hi,
Please, check your private messages - the mail/envelope icon in the upper right corner of the forum, near your username/login/logout options. I will soon send you a message.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
11-28-2018 04:16 PM - edited 11-28-2018 04:25 PM
Thank YOU @vaclavv
Posting the link to the document which explains the solution (so that it is available for the Community and other users) >> http://h10032.www1.hp.com/ctg/Manual/c06114605
PDF page 15 and then 22...
Make sure you have HP Client Security Manager still installed.
- Restart the PC and open the HP Start up menu (pressing Esc button repeatedly during start up),
- open the BIOS (F10)
- Go to Security tab
- Then go to Secure Platform Management
Do you see options there to Inactive or Deprovision the feature? If you do, please do so.
Make sure you Save the changes and restart the PC.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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