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‎04-07-2020 12:20 PM

HP Recommended
Product: HP Device Manager
Operating System: Microsoft Windows Server 2012 and older

We are trying to create a deploy files sub-task under _File and Registry.  It fails with a Transfer Error " An error occurred while transferring payload."  We have FTPS configured for the Master Repository, but do not have a share configured.  I have turned on DEBUG for the console log and see the following error messages: "INFO FileOpt        - Cannot delete file: C:\ProgramData\Application Data\HPDM_Temp\Repository\Files\ToDeploy\..."  I have deleted the HPDM_Temp folder and attempted to recreate the Deploy Files task and get the same error.  Is there another log file, or configuration file I am missing to troubleshoot this issue?

2 REPLIES 2

‎04-07-2020 12:22 PM

HP Recommended

Also forgot to mention that I Tested the FTPS configuration in the Master Repository Configuration summary page with NO errors.  FTPS test is successfull.

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‎04-16-2020 05:51 AM

HP Recommended

Fail to delete that temporary folder does not fail the transfer.  And this is action after transferring from console to the master repository.  Can you please paste more console logs before that line?

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