• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
HP Device Manager
Microsoft Windows Server 2012 and older

We are trying to create a deploy files sub-task under _File and Registry.  It fails with a Transfer Error " An error occurred while transferring payload."  We have FTPS configured for the Master Repository, but do not have a share configured.  I have turned on DEBUG for the console log and see the following error messages: "INFO FileOpt        - Cannot delete file: C:\ProgramData\Application Data\HPDM_Temp\Repository\Files\ToDeploy\..."  I have deleted the HPDM_Temp folder and attempted to recreate the Deploy Files task and get the same error.  Is there another log file, or configuration file I am missing to troubleshoot this issue?

2 REPLIES 2
HP Recommended

Also forgot to mention that I Tested the FTPS configuration in the Master Repository Configuration summary page with NO errors.  FTPS test is successfull.

HP Recommended

Fail to delete that temporary folder does not fail the transfer.  And this is action after transferring from console to the master repository.  Can you please paste more console logs before that line?

I am an HPI Employee.
My opinions are my own and do not express those of HPI.
**Light the thumb up if you like my post**
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.