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- HUGE BATTERY DRAIN LESS THAN 2 HOURS BACKUP

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09-29-2022 12:13 PM - edited 09-29-2022 12:17 PM
1 Year ago 2021 i purchased HP du-3047 tx or say du3000 both are same laptop in 62k offline market -- intel i5 11GEN , MX350 2gb graphics , 256 SSD+1TB HDD, 8GB RAM
laptop is good but battery backup is less than 2 hours company claim is 8 hours since i purchased it from a brand new laptop
i dont want 8 hours but 4 hours is still good
even just doing word excel or youtube very light work still 2 hours , in heavy usage coding it is 1 hour very bad
from the day i purchased it and there is no returns policy in offline
I have done lot of complains to hp , they replaced by battery that time , but still the problem is as it is
i have facing same huge battery drain today also, searched some reviews comments and everyone mentioned it battery backup is 2 hours
battery is of 41 Whr - 3 cell battery
can I plzz get any solutions now ??? done everything windows upgrade reinstallion
why hp is fooling their customers ?? this is my first laptop and full year passed still the same issue
09-29-2022 12:18 PM
Hello @Deepesh_146
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration. |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
(2) Please report your results
09-29-2022 12:45 PM
OS Name | Microsoft Windows 11 Home Single Language |
Version | 10.0.22000 Build 22000 |
System Model | HP Laptop 15s-du3xxx |
System SKU | 30R86PA#ACJ |
Processor | 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz, 2419 Mhz, 4 Core(s), 8 Logical Processor(s) |
BIOS | Version/Date Insyde F.54, 11-05-2022 |
09-29-2022 12:53 PM
@ub6424
OS Name Microsoft Windows 11 Home Single Language
Version 10.0.22000 Build 22000
System Model HP Laptop 15s-du3xxx
System SKU 30R86PA#ACJ
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz, 2419 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde F.54, 11-05-2022
09-29-2022 12:56 PM
@ub6424 wrote:Hello @ub6424
OS Name Microsoft Windows 11 Home Single Language
Version 10.0.22000 Build 22000
System Model HP Laptop 15s-du3xxx
System SKU 30R86PA#ACJ
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz, 2419 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde F.54, 11-05-2022
09-29-2022 12:59 PM
OS Name Microsoft Windows 11 Home Single Language Version 10.0.22000 Build 22000 System Model HP Laptop 15s-du3xxx System SKU 30R86PA#ACJ Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz, 2419 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date insyde F.54, 11-05-2022 |
09-29-2022 02:07 PM
Hello @Deepesh_146
If you post identical content multiple times, the forum will detect it. There may also have been a browser/refresh problem.
Now let's focus on the battery problem ...
(1) Create Windows system <restore point>
How to Create a System Restore Point on Windows 10 or Windows 11
(2) Download and install BIOS Update
HP Firmware Pack (Intel Processors) | F.56 Rev.A | 76.0 MB | Aug 15, 2022 | Download |
Why should you install the update ? https://support.hp.com/us-en/document/ish_4123786-2338478-16 Quote: " Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
" |
(3) Reboot
(4) Let BIOS be installed until it's completely done !
(5) Download and install / update
Intel Chipset Installation Utility and Driver | 10.1.18793.8276 Rev.A | 1.0 MB | May 29, 2022 | Download |
Intel Dynamic Tuning Driver | 8.7.10700.22502 Rev.A | 16.3 MB | May 30, 2022 | Download |
Intel Gaussian and Neural Accelerator Driver | 3.0.0.1400 Rev.A | 1.0 MB | Jun 9, 2022 | Download |
Intel Management Engine Interface (MEI) Driver | 2120.100.0.1085 Rev.A | 20.6 MB | May 30, 2022 | Download |
Intel Serial IO Driver | 30.100.2129.8 Rev.A | 0.7 MB | Jul 14, 2022 | Download |
(6) Reboot Windows
(7) Test your notebook
(8) Please report your results
09-30-2022 01:45 PM
Thanx for reply , i have done all the changes ,
Still facing the same issue, on battery saver very light usage ms word , YouTube at 720p earphones plugged in still getting 2-2.5 hours backup ,
Battery dropped from 97 to 33 ,in 1.5 hours
i have updated the Bios , installed all updated drivers you have mentioned , I m frustrated by this laptop battery any resolution? Battery is fine with capacity,
Cpu gpu clock usage is also very stable
What is the issue ?even HP never helped me