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‎11-17-2020 03:30 PM

HP Recommended
Product: Probook 440 g7
Operating System: Microsoft Windows 10 (64-bit)

I have recently updated my ProBook 440 g7 bios. Since then my laptop has started working slow, turn hot, and uses a lot of CPU to run even if nothing is running. I have tried to downgrade my update but it does no good. I have ran sfc  /scannow, cleanmgr, chkdsk commands in cmd.  I have bought this laptop recently (October 2020). This is the replaced product as the first was a faulty product.

1 REPLY 1

‎11-20-2020 02:08 PM

HP Recommended

i would make sure your laptop is up to date, not just the BIOS... run HP Image Assistant and update everything it suggests

I work for HP. However, all opinions and comments are my own.
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