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Hinge fault

HP Recommended
Pavilion 14-ce0518sa

I see that a design/operational fault is common on the hinge system. My hinge has failed and I am unable to close my laptop. Please advise? 

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HP Support Agent
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HP Recommended

Hi @Marty55

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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