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- Re: Hp Compaq 8510p setup password
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03-22-2017 02:32 PM
Solved! Go to Solution.
Accepted Solutions
03-22-2017 03:46 PM
UEFI is kind of like BIOS, you can access stuff from a menu before the OS loads: http://support.hp.com/us-en/document/c03801890
You can do more stuff if the HD is good, but if your HD is not accessible, there are still some tests you can run to check the HD.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
03-22-2017 02:41 PM
Hello
How are you trying to install the OS ?
Is this the retail version of Windows Vista that you bought or these are HP supplied media ?
What type of media is it ? CD/DVD/USB ?
What is the complete error that you get ?
***If my post helped, click the White thumbs-up symbol to say thanks***
***Please mark Accept As Solution if my post solved your problem***
***Although I am an HP Employee, I am speaking for myself and not for HP***
03-22-2017 02:44 PM
You will need to remove and reinstall the HD to see if the error clears... if not, you'll need to replace the drive. If you can get into the UEFI menu (press ESC repeatedly at boot), you can run some tests to see which components might be bad.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
03-22-2017 02:51 PM
Looks to me like you may need to purchase the operating system and do a clean install, unless you bought repair discs with the PC. But take a look and see if this helps:
Although I am an HP employee, I am speaking for myself and not for HP.
Please click the little thumbs-up dealybopper to the lower right if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!
03-22-2017 03:46 PM
UEFI is kind of like BIOS, you can access stuff from a menu before the OS loads: http://support.hp.com/us-en/document/c03801890
You can do more stuff if the HD is good, but if your HD is not accessible, there are still some tests you can run to check the HD.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
03-22-2017 03:52 PM
See this for more info about UEFI: http://support.hp.com/au-en/document/c03801890
Although I am an HP employee, I am speaking for myself and not for HP.
Please click the little thumbs-up dealybopper to the lower right if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!
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