Hp Pen Isnt Charging and Isnt Working

[SCShingala]

I just bought the Laptop alongwith PEN yesterday.

The pen isnt getting charged. It is mentioned in the manual that, upon it getting fully charged, it shall display solid white light. and during charging it shall display blinking amber light. However, while attaching the usb-c cable and using it to charge by attaching it to my laptop's usb-c .. it just shows solid amber light.. but as soon as it is detached, the light goes off, and pen isnt working, neither it is recognised by laptop nor it shows any other sign or symptom or light

[Dragon-Fur]

@SCShingala 

Welcome to the HP Community --

If you purchased the HP Pen

What Is In The Box

HP Pen; 1 AAAA battery; Quick Start Guide; Warranty card; Product notice

Perhaps the little battery needs to be replaced.

It happens - For example, if the pen sat on the shelf long enough before sold, perhaps the battery died.

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If you purchased the Zenvo Pen

What Is In The Box

HP Rechargeable MPP2.0 Tilt Pen; 2 additional pen tips; USB-C cable; Quick Start guide; Product notices; Warranty card; RTF card (LA only)

Battery Description	Rechargeable Li-ion
Battery Life	Up to 30 days (2 hours usage per day)

True - given a proper cable / connection, the pen should charge.

Reference

Maintenance and Service Guide

Page 6 > "Left Side"  - Chapter 2 - Getting to know your computer

If the pen can be opened and the little Li-on battery can be replaced, consider replacing the battery.

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What else?

Contact the seller and ask about returning the pen.

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Reference - Supported Pens for this model / series

Maintenance and Service Guide

Product Name HP Pavilion x360 14 Convertible PC
Model number: 14-dy0xxx, 14q-dy0xxx (China/India OLS)

CTO Model: 14t-dy000

Go to

Section Miscellaneous parts

Pages 20-21

Active pen, Sunwoda 910942-001
Pen tip, Sunwoda L04536-001

Zenvo Pen with cable L95614-001

and

Accessories	1MR94AA	HP Pen P.N. 910942-001
Accessories	3J122AA	HP Rechargeable MPP 2.0 Tilt Pen (Black) L95615-001
Accessories	3J123AA	HP Rechargeable MPP 2.0 Tilt Pen (Silver) L95614-001

HP Pen Control Application – Available at the Microsoft Store

• Document:  HP Notebook PCs - Configuring the HP Pen Using HP Pen Control Software (Windows 10)

HP Pen Control – Microsoft Store - Description:  This application allows customization of stylus buttons for HP stylus models – including HP Pen and HP Rechargeable MPP2.0 Tilt Pen.  You can seamlessly switch between stylus button function.  HP Pen, HP Rechargeable MPP2.0 Tilt Pen, and the HP Pen Control application are provided for supported computer models.

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HP Pavilion x360 14 Convertible PC 14-dy0000 (45W97AV)

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