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‎03-04-2022 06:00 AM - last edited on ‎03-04-2022 01:33 PM by

HP Recommended
Product: HP ProBook 650 G8 Notebook PC IDS Base Model
Operating System: Microsoft Windows 11

Hello, 

 

My ProBook was working fine. I plugged in the USB-C (7-1) adapter to connect the HDMIs and USBs with the laptop. The screen went black. 

 

After that, I am unable to turn the screen back on. 

The charging light on the side is blinking orange, even when I have the charger plugged in. I have tried both chargers, the USB-C type, and the regular one as well. 

The small light on the Power button, f5, and f8 buttons remain on. Even after I long-press the power button, the small lights go away and then turn back on, same with the charging light. It turns off for a few secs and then starts to blink orange. 

 

I have checked both chargers on another laptop, they are working fine. The laptop screen isn't showing anything, no matter what I do. I have followed all the general solutions, tutorials available on the forum. Any suggestion, support will be appreciated. 

 

Thank you. Regards

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