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HP Recommended
Hp Elitebook G2 x360 touch
Microsoft Windows 10 (64-bit)

My Hp Elitebook G2 x360 after pressing power on button don't turn on rather the power button and keyboard backlight flashes/blinks simultaneously after every 3 seconds. This happened after my laptop was stuck and I tried to to forcibly restart/power off by pressing the power off button. What could be the possible reason and how to fix it? 

2 REPLIES 2
HP Recommended

This happened after my laptop was stuck

 

If it was "stuck", it either was a software issue or a hardware issue.

 

To trouble-shoot, remove the disk-drive from the computer, and install it as a secondary disk-drive into some other computer, and see if that computer can access any files/folders on that disk-drive.

 

I tried to to forcibly restart/power off by pressing the power off button.

 

If it was "stuck", there was nothing else that you could have done.

 

What could be the possible reason

 

My guess is that it is not a "software" issue, which implies that it is a "hardware" issue.

 

> and how to fix it? 

 

If the original HP Warranty has expired, try "part-swapping":

  1. try other RAM in your computer
  2. try your RAM in some other computer
  3. since it is a notebook, can you remove the battery, and try to start it only with electrical power?
  4. since it is a notebook, can you disconnect the power-adapter, and try to start it only from the battery?
  5. expensive: replace the motherboard

Good luck.

 

 

HP Recommended

Thank you for your kind and timely response. 

 

I tried methods 3 and 4 but they didn't work in my case. Method 1 and 2 can not be checked given my notebook has onboard RAM.

I approached a repair shop, he after testing my notebook using some kind of device told me that, there is a BIOS problem in it and I need to manually create the BIOS file. Tried finding online ways to create BIOS file manually but couldn't retrieve any results. 

 

 

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