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- HP Community
- Notebooks
- Business Notebooks
- I Need smc.bin file for EliteBook Folio 9470m

Create an account on the HP Community to personalize your profile and ask a question
03-19-2019 05:39 AM
Hello @AhmedFArouk0
Welcome to the HP Support Community.
SMC.bin file cannot be provided here in the Community. You need to contact HP Support for Business (since the device is of business class commercial type).
- Instructions how to use the file and how to reach HP can be found in this TKB article -> please have a look at it -> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Forgotten-BIOS-or-power-on-password-HP-Commer...
You appear to be from a country located in Africa. For it, support is available in English or French
- English -> You can call either of these numbers +234 1 27 11 999 or +27 21 427 3240
- French -> You can call this number +212 5 20 48 03 07
Reference >> https://www8.hp.com/emea_africa/fr/contact-hp/phone-assist.html
Hope this helps.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
10-03-2019 11:33 AM
10-04-2019 02:32 AM - edited 10-04-2019 02:35 AM
Hi @Sumonbd
Thank you for posting in the HP Support Community.
SMC.bin file are no longer provided by HP.
Your PC may need to be services if you do not know the BIOS/UEFI password.
You may need to reach to HP directly or HP Authorized service center.
Please, check these:
>> https://support.hp.com/us-en/document/c06368824
Also, as per forum/Community rules, password and login assistance and discussions are not allowed.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013