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‎05-09-2019 01:39 AM

HP Recommended
Product: HP Probook 640 G1

I want SMC.bin file for my hp probook 640 G1 Notebook , Serial no : MXL4461ZTD

4 people had the same question
3 REPLIES 3

‎05-09-2019 07:27 AM

HP Recommended

Hi:

 

You will have to contact HP technical support for assistance with obtaining a SMC.bin file for your PC.

 

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Worldwide business PC phone numbers...

 

You can see if the phone number listed for your country is still valid to call them.

http://jp.ext.hp.com/lib/doc/manual/desktop/business_desktops/332630_007.pdf

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‎05-14-2019 04:25 AM

HP Recommended

i have try many times to contact hp support , but still no response , can anybody tell me where i can find smc.bin file for my pc..

thanks

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‎05-14-2019 07:01 AM - edited ‎05-14-2019 07:02 AM

HP Recommended

Unfortunately, we cannot help you any further.


The only place you can get help to remove the BIOS P/W is from HP.

 

Furthermore, the new forum rules revised on March 1, 2019, prohibit us from providing any assistance with clearing BIOS passwords.

 

Please see the rules of participation at the link below, 4d.

 

 d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

 

If HP can't/won't help you, then you will need a new motherboard without a BIOS P/W to resolve the problem.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.