-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- I need to reset BIOS password

Create an account on the HP Community to personalize your profile and ask a question
02-16-2019
05:17 AM
- last edited on
02-16-2019
09:25 AM
by
rick-s
Hi,
I need to reset BIOS password.
HP Elite x2 1012 G1
[serial number removed]
UUID D227159E-A54A-11E6-B624-8A0C720180CC
Can you send me file to reset BIOS password.
Windows password and BIOS password is forgotten.
Thanks
02-16-2019 05:29 AM
Welcome to the HP Support Community @viachikt
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC battery. It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.
REO