02-19-2018 10:25 AM
I (and my team) have brand new HP ZBook 15 G4 notebooks, and Intel VT technologies are set, but not functioning.
We have set/unset/reset VT-d and VT-x settings in BIOS, updated to the most recent BIOS of January 23rd, flashed firmwares, and installed all current drivers appropriate to our model.
The OS should have no impact on this functionality, but still, we have reinstalled Windows 10 v1709 with latest updates to no effect.
I'm out of options other than a new BIOS update.
Solved! Go to Solution.
02-19-2018 10:40 AM
Have you tried to go into the BIOS then Power Management and uncheck DEEP SLEEP???
Save and exit.
02-19-2018 11:07 AM
I do believe the next step would be to go back to the BIOS and disable Hyperthreading.
On some system boards there can be a conflict with Hyperthreading and VT-x both enabled???
To disable Hyperthreading Deep Sleep must be disabled first.
02-19-2018 02:54 PM
02-19-2018 03:03 PM
Release date: Feb 1, 2018https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-zbook-15-g4-mobile-workstation/1484000...REO
Thank you, an excellent suggestion, however, when following the link for my exact model, that BIOS does not currently appear (when things appear at all...).
Presently, that download link leads to the result "The requested URL /pub/softpaq/sp85001-85500/sp85240.exe was not found on this server." for BIOS revision 1.17A.
02-19-2018 03:20 PM
I am not one to apologize for HP but I will say the support sites are going threw changes and has been a little flaky lately.
I am using IE and this is what I see when I click on this link.
02-19-2018 03:40 PM
I hope you are still with me.
I hate to be the bearer of bad news but, this one is not HP's fault its INTEL.
You are listed.
TBD = To Be Determined
Read this if you have not already done so.