• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
ZBook Fury 15.6 G8

Keyboard backlight was working properly until the driver update released in January 2024:

Details:

Description: HP Development Company, L.P. Keyboard driver update released in January 2024
Company: HP Inc.
Driver Manufacturer: HP Inc.
Driver Class: Other Hardware
Driver Model: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard for HP Hotkey Support
Driver Provider: HP Development Company, L.P.
Version: 11.1.8.1
Version Date: 1/15/2024
 
Curiously enough, the driver version remained the same: 11.1.8.1
I guess the update may have been released to address Windows 11 issues and needs, yet I received it via Windows Update in a Workstation running Windows 10.
Entering BIOS environment shows backlight is working properly, and according to the timer set.
 
As HP Inc. is the driver manufacturer, I post this message to request assistance in solving the problem.
For the record, the usual routine of "uninstall & reinstall" has already been performed.
I look forward to the solution, as many other SysAdmins struggling with it right now.
 
Regards.
Chris
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.