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‎10-06-2019 05:01 AM

HP Recommended
Product: Envy 13
Operating System: Microsoft Windows 10 (64-bit)

Laptop regularly shuts down then comes up with BIOS error resets and then works until next crash

1 REPLY 1

‎10-06-2019 05:21 AM

HP Recommended

Hello @nothing2envy 

 

  • If this is a BIOS error, would be able to provide details about it - for example, the code, the text ?
  • Is it possible for it to be BSOD (blue screen of death error) and not a BIOS error ? Similar to this one >here<
    If a BSOD, can you also post details ?

 

Looking forward to your reply.

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