• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-06-2019 05:01 AM

HP Recommended
Product: Envy 13
Operating System: Microsoft Windows 10 (64-bit)

Laptop regularly shuts down then comes up with BIOS error resets and then works until next crash

1 REPLY 1

‎10-06-2019 05:21 AM

HP Recommended

Hello @nothing2envy 

 

  • If this is a BIOS error, would be able to provide details about it - for example, the code, the text ?
  • Is it possible for it to be BSOD (blue screen of death error) and not a BIOS error ? Similar to this one >here<
    If a BSOD, can you also post details ?

 

Looking forward to your reply.

>> Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps <<
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.