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Dan179
New member
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Message 1 of 2
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Laptop warranty validation

HP Recommended
HP Laptop
Microsoft Windows 10 (64-bit)

Hello I purchased my laptop on the 25th Sept 2020 and it arrived on the 27th Sept 2020 when I set it up. However my warranty details in HP support start the warranty start from the 02/08/2020. Which is incorrect. I tried submitting your warranty validation form which is not sending. Thanks.

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Dan179 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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