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HP Recommended
Spectre
Microsoft Windows 10 (64-bit)

The left CTRL key seems to be mapped to the Shift key somehow. When I use the on-screen keyboard and press the left CTRL key I see that it is mapped to the shift key. The right CTRL key is mapped correctly to the CTRL function. I have a Logitech wireless mouse and keyboard connected and the CTRL key works correctly. How can I correctly map the left CTRL key to perform the CTRL functions instead of the Shift functions?

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@anthonydc75 Welcome to HP Community!

 

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HTTP://support.hp.com/us-en/document/c03754824

 

 

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