-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- Re: Lemon tea spill, help

Create an account on the HP Community to personalize your profile and ask a question
12-03-2024 10:55 AM - edited 12-04-2024 05:12 AM
Hello everyone!
I spilled less than a quarter cup of lemon tea on my Hp Pavillion 15 on the right side of the keyboard, which was where the numberpad was located. I immediately flipped into an upside down V shape and wiped the excess liquid off and after maybe 10 to 15 mins later I unscrewed the back plate and removed the battery.
Im keeping it in the upside down V shape with fan blowing at it and i just want to know
what should i do next to save my laptop?
and any tips, advice or any comments would be greatly appreciated!
12-05-2024 02:04 PM
Hi @Lid4,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'm sorry to hear about the black screen issue with your HP Envy. It sounds frustrating, especially with work on the line. Here are a few steps you can try to resolve it.
Perform a Hard Reset:
- Unplug the charger and remove the battery (if possible).
- Hold down the power button for about 15 seconds to drain any residual power.
- Reconnect the charger (without the battery, if you removed it) and try turning it on.
External Monitor Test:
- Connect your HP Envy to an external monitor or TV using an HDMI cable. This can help determine if the issue is with the laptop's screen or the entire system.
- If the external display works, the laptop screen might be faulty.
Check for Signs of Power:
- If there are lights on the keyboard or the power button is showing signs of being powered on, it might just be a display issue.
- If the power LED is blinking or flashing, it could indicate a hardware problem that needs professional attention.
Try BIOS Recovery (if available):
- Press and hold the Windows Key + B on your keyboard while pressing the power button. Keep holding until you see the HP logo or hear a beep.
- If the BIOS recovery screen appears, follow on-screen instructions to reset or restore settings.
Keyboard Shortcut for Display:
- Press F4 or F2 (depending on your HP model) repeatedly after powering on to toggle the screen display or access BIOS.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator