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HP Pavilion Laptop PC 15-eg0000 (9WF70AV)

Hello everyone!

I spilled less than a quarter  cup of lemon tea on my Hp Pavillion 15 on the right side of the keyboard, which was where the numberpad was located. I immediately flipped into an upside down V shape and wiped the excess liquid off and after maybe 10 to 15 mins later I unscrewed the back plate and removed the battery.

 

Im keeping it in the upside down V shape with fan blowing at it and  i just want to know

 

what should i do next to save my laptop?

and any tips, advice or any comments would be greatly appreciated!

1 REPLY 1
HP Recommended

Hi @Lid4,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

I'm sorry to hear about the black screen issue with your HP Envy. It sounds frustrating, especially with work on the line. Here are a few steps you can try to resolve it.

 

Perform a Hard Reset:

  • Unplug the charger and remove the battery (if possible).
  • Hold down the power button for about 15 seconds to drain any residual power.
  • Reconnect the charger (without the battery, if you removed it) and try turning it on.

External Monitor Test:

  • Connect your HP Envy to an external monitor or TV using an HDMI cable. This can help determine if the issue is with the laptop's screen or the entire system.
  • If the external display works, the laptop screen might be faulty.

Check for Signs of Power:

  • If there are lights on the keyboard or the power button is showing signs of being powered on, it might just be a display issue.
  • If the power LED is blinking or flashing, it could indicate a hardware problem that needs professional attention.

Try BIOS Recovery (if available):

  • Press and hold the Windows Key + B on your keyboard while pressing the power button. Keep holding until you see the HP logo or hear a beep.
  • If the BIOS recovery screen appears, follow on-screen instructions to reset or restore settings.

Keyboard Shortcut for Display:

  • Press F4 or F2 (depending on your HP model) repeatedly after powering on to toggle the screen display or access BIOS.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.