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- Re: Lines in printing

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01-14-2021 02:09 PM
When I print a block of blue, there will be pink in the middle of it. Now I just tried printing a picture and I got blue lines/blocks throughout it. I use hp insta ink so they are genuine hp ink cartridges. I have gone through all the diagnostic procedures. Any help would be appreciated.
01-18-2021 05:11 AM
@cnh3831, Welcome to the HP Support Community!
I see you are getting horizontal lines while printing photos.
- Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
- Try making a standalone color copy and check if that prints fine. By this, we can conclude if this is a hardware or a driver issue.
Clean the printhead up to 2 times and print a quality report to check the result as shown in this document - Black or Color Ink Not Printing, Other Print Quality Issues
Hope this helps! Keep me posted.
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KUMAR0307
I am an HP Employee