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- Model No: 14-es0013dx and 14-ek0013dx. (Which model has a wa...

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08-14-2023 10:07 AM
I am thinking of buying one of the following laptops.
HP Envy 2-in-1 with Model No: 14-es0013dx
or
HP Pavilion 2-in-1 with Model No: ek0013dx
But I'll soon be going to India for quite some time. Can the warranty be transferred to India for the remaining duration?
On the FAQ it says that it can be if the same model or supported models are available in India. But how can I exactly check if it'll be supported.
08-16-2023 12:57 PM
Hi @Vikash1812,
Welcome to the HP Support Community
I understand you want to know about warranty transfer. Not to worry I will help you to get a resolution to resolve the issue.
Warranty transfer will not be possible
Please refer to this link: HP - Global Warranty and FAQs
Warranty and Support Guide Page 3a
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!Vikash1812
A_Gayathri
HP Support Community Administrator.