-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- Multiple USB C cables not working at all with HP zbook ultra...

Create an account on the HP Community to personalize your profile and ask a question
05-13-2025 09:08 AM - edited 05-13-2025 09:10 AM
Hello Team
As i have read the laptop instructions and PDFs i found these power outlets.(available to charge from the laptops USB C)
5 V DC @ 3 A / 9 V DC @ 3 A / 10 V DC @ 5 A / 12 V DC @ 5 A / 15 V DC @ 5 A / 20 V DC @ 4,5 A – 90 W USB-C
5 V DC @ 3 A / 9 V DC @ 3 A / 12 V DC @ 5 A / 15 V DC @ 5 A / 20 V DC @ 5 A / 5 V DC USB-A-Port @ 2 A – 100 W USB-C + 10 W USB-A
5 V DC @ 3 A / 9 V DC @ 3 A / 12 V DC @ 5 A / 15 V DC @ 5 A / 20 V DC @ 5 A / 28 V DC @ 5 A – 140 W USB-C
So i bought this power bank 4smarts Lucid Maxx (60000 mAh, 140 W, 222 Wh)
Power supply
Battery voltage
28 V
output voltage
5 - 20V
Electric current output
5 A
Charging technology
Power Delivery
Nominal power
140 W
Battery properties
Battery type
LiPo
Capacity
60000 mAh
Power capacity
222 Wh
and these 2 USB charging cables.
Onit USB C — USB C
Connection cable with braided nylon sheath. Data and charging cable with a length of 2 m. USB C Male to USB C Male. Thunderbolt 4 standard with data transfer speeds of up to 40 Gbps. Backward compatible with slower USB standards. Supports resolutions of 8K/60 Hz (Single) and 4K/60 Hz (Dual). Allows charging power of up to 240 W (48 V / 5 A).
USB version
USB 4.0
USB compatibility
USB 3.2 Gen 1
USB 3.2 Gen 2
USB 3.2 Gen 2x2
USB 4.0
Connection
Electric current
5 A
Power
240 W
Max. data transfer rate
40000 Mbit/s
Anker USB C – USB C
The second cable is this
USB cable properties
USB cable type
USB-C cable
Connection
USB-C
USB version
i
USB 2.0
i
USB compatibility
USB 2.0
Electric current
2.40 A
Power
140 W
Max. data transfer rate
480 Mbit/s
Charging technology
Fast Charge
However, nothing is working on the laptop.
I called HP support but there was no solution found either.
Can someone please give any advice or support ?
Best regards
Apostolos