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‎03-15-2023 06:47 PM

HP Recommended
Product: HP OfficeJet 4652 All-in-One Printer

My all in one printer is aleady connected to the internet via wireless connection. However, when my cable company re-set my modem with out informing me, my printer got disconnected to my lab top computer. Now I am having difficulty re-connecting. 

Category:
1 REPLY 1

‎03-15-2023 11:31 PM

HP Recommended

@Thelma876 

 

Welcome to HP Support Forum. Please use the following Guide:


                     https://support.hp.com/us-en/document/ish_1736500-1626554-16


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

 

Regards.

BH
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