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‎06-02-2025 12:23 PM

HP Recommended
Product: HP Pavilion - 15-cs0061st
Operating System: Microsoft Windows 11

I found a post that said my laptop cannot charge when connect to the G5 USB-C Docking station:

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/I-connected-my-laptop-to-a-HP-...

 

Can I cannot a power cord at the same time without causing issues?

 

The post says if I  turn off my laptop and leave connected to the UCB-C  G5 Docking station Cord it will charge. Who wants to turn off your laptop to charge it?

 

Thanks,

 

Jamie

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Accepted Solutions

‎06-02-2025 12:36 PM

HP Recommended

Hi @Jamie57 

 

That link talks about another model, which has the USB-C port compatible with Power Delivery, your model does not have that port, so you must use the AC charger and you can use the dock at the same time.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

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1 REPLY 1

‎06-02-2025 12:36 PM

HP Recommended

Hi @Jamie57 

 

That link talks about another model, which has the USB-C port compatible with Power Delivery, your model does not have that port, so you must use the AC charger and you can use the dock at the same time.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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1 person found this reply helpful
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