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- My Probook turns on to a white screen stating enter password...

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05-28-2025 04:21 PM
I have tried almost everything to fix this from updating my BIOS, to changing POST password, disabling TPM and secure boot (I have these reenabled now). Probook still turns on with a beep and white screen with enter password.
06-30-2025 01:25 AM
Welcome to HP Support Community!
We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊
My apologies, we shall not be able to assist you with queries that include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
If you would like help resetting the password on your product, please contact HP support in your region.
Please click on this link https://www.hp.com/us-en/contact-hp/ww-phone-assist.html and select your country and login/create an account to get the phone number to reach our phone support team.
Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.
Thanks for being part of the HP Community!
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!