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My order got canceled

HP Recommended
Omen 15t laptop

I just placed an order for an Omen 15 t laptop this morning and made the payment and it cleared my account, I then received a phone call asking for confirmation about my order and I replied saying yes this is my order to which I was given a response saying I would then get confirmation and tracking details in an email, however I only received an email saying my order was canceled. Please can someone fix this issue. 

4 REPLIES 4
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Level 19
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@NicSingleton 

 

Are you living in the US and using a credit/debit card from an USA Bank ?

 

Regards.

BH
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I am living in the US and I am using a US debit card. 

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Level 19
Level 19
85,651 85,538 10,863 23,266
Message 4 of 5
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@NicSingleton 

 

Now, please contact POS directly and online chat with them, they can work this out for you.

 

Regards.

BH
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I'm sorry I don't quite know who POS is please could you send me a link of some sort. 

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