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‎10-14-2020 06:40 AM

HP Recommended
Product: ZBook
Operating System: Microsoft Windows 10 (64-bit)

If do have an old ZBook (2014) and recently got the newest ZBook. There is HP Sure start available on it. Mt question is whether it is possible to also install that on my old ZBook.

Thans in advance for answers

3 REPLIES 3

‎10-15-2020 09:22 AM

HP Recommended

Unfortunately, HP Sure Start is a hardware + firmware component designed in the motherboad and can not retrofit previous systems... You do not specify which Zbook you have, and it might be that you have an earlier implementation of Sure Start where HP did not advertise it with a boot time logo... You can check your older Zbook BIOS to see if Sure Start settings exist... If you provide the model, we can confirm

I work for HP. However, all opinions and comments are my own.
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‎10-16-2020 05:04 AM

HP Recommended

Hi, thanks for the reply, and below is the information you probably like to hear :-).

 

My ZBook has the following system information:

HP ZBook 17 - system name 190A

Productname: F0V57ET#ABH

Startdate of use:  27 may 2014

Processor: Intel Core i7-4700MQ cpu 2.40 Ghz

Processor speed: 2400Mhz

Memory: 24576 MB RAM

 

regards,

Wim

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‎10-16-2020 06:27 AM

HP Recommended

i believe your laptop is a zbook 17 g2... that model did not have HP Sure Start BIOS self-healing technology

I work for HP. However, all opinions and comments are my own.
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