Orange light behind my screen near the HP logo in dark

[jaffer3]

HP 15.6 inch Laptop PC 15-fd0000 (9R7K6AV) 

This is my Product Number: B4LB9EA

I purchased this laptop 2 days back, and last night i noticed Orangeish/Amber Light right behind my screen on the HP logo in dark. If i put my brightness on max it became very bright and if i reduced it it became dim. I dont know what to do since i never had this issue in any of my HP laptops before and never heard about this from anyone else before. The screen isnt cracked and the laptop never fell. Could it be a manufacturing defect?

[Kuroi_Kenshi]

Hi @jaffer3,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

It seems that you have noticed an unusual orange/amber light behind the screen near the HP logo on your HP 15.6 inch Laptop PC 15-fd0000 (Product Number: B4LB9EA). Given that this issue is occurring within two days of purchasing the laptop, it is essential to address it promptly.

Here are a few steps to take:

Perform a Basic Check:

• Ensure that the light is not caused by any external illumination or reflections.
• Restart your laptop to see if the issue persists.

Check for Firmware Updates:

• Make sure your laptop’s firmware and drivers are up-to-date. You can use HP Support Assistant to check for updates.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,