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‎12-17-2020 09:40 PM - last edited on ‎12-18-2020 09:59 AM by Retired

HP Recommended
Product: HP Pavilion Laptop - 15z-eh000 touch optional
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I ordered a laptop during Black Friday event and it suppose to ship by 16 Dec as shown, however, until today no updates on the laptop status and I wonder what is my order status and when can you ship?

I called and tried to chat online to seek support but none of it successful. 

Please get back to me and also expedite the delivery. 

Thanks.

 

My order number is: [Personal Information Removed]

 

BrianTan223_0-1608266339052.png

 

4 people had the same question
2 REPLIES 2

‎12-22-2020 12:20 PM

HP Recommended

@BrianTan223

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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‎12-25-2020 03:15 PM

HP Recommended

I am having the same issue and would appreciate some help

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