cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 3
231
Flag Post

Order no updates and delay

HP Recommended
HP Pavilion Laptop - 15z-eh000 touch optional
Microsoft Windows 10 (64-bit)

Hi,

 

I ordered a laptop during Black Friday event and it suppose to ship by 16 Dec as shown, however, until today no updates on the laptop status and I wonder what is my order status and when can you ship?

I called and tried to chat online to seek support but none of it successful. 

Please get back to me and also expedite the delivery. 

Thanks.

 

My order number is: [Personal Information Removed]

 

BrianTan223_0-1608266339052.png

 

2 REPLIES 2
HP Support Agent
HP Support Agent
27,931 27,916 1,850 2,486
Message 2 of 3
Flag Post
HP Recommended

@BrianTan223

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

Reply
0 Kudos
New member
1 1 0 0
Message 3 of 3
Flag Post
HP Recommended

I am having the same issue and would appreciate some help

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation