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The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
BrianTan223
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Message 1 of 3
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Order no updates and delay

HP Recommended
HP Pavilion Laptop - 15z-eh000 touch optional
Microsoft Windows 10 (64-bit)

Hi,

 

I ordered a laptop during Black Friday event and it suppose to ship by 16 Dec as shown, however, until today no updates on the laptop status and I wonder what is my order status and when can you ship?

I called and tried to chat online to seek support but none of it successful. 

Please get back to me and also expedite the delivery. 

Thanks.

 

My order number is: [Personal Information Removed]

 

BrianTan223_0-1608266339052.png

 

2 REPLIES 2
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 3
Flag Post
HP Recommended

@BrianTan223

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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h123p
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Message 3 of 3
Flag Post
HP Recommended

I am having the same issue and would appreciate some help

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