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HP Recommended
HP Envy 7265HGW
Microsoft Windows 10 (64-bit)

HP Envy 15 (7265ngw model) is getting very hot on the base panel, above the keyboard and below the HP symbol on the screen.

It is so hot it almost burns my fingers.

1 REPLY 1
HP Recommended

@patjoy88, Welcome to HP Support Community!

 

I would suggest you follow the steps from the document HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.