• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎07-03-2019 10:11 AM

HP Recommended
Product: Omen AN138UR
Operating System: Unknown

Hello Dear community, please help me detect of USB type C or Thunderbolt 3 on this model , AN138UR .

 

How is check it ?

 

 

Thanks.

Tags (1)
2 REPLIES 2

‎07-03-2019 04:26 PM

HP Recommended

@Admin20 

 

Is your machine an OMEN by HP - 17-an138ur ? Its specs

 

     https://support.hp.com/au-en/document/c06076338

 

It does NOT have Thunderbolt 3 port. It ONLY has One USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, DP1.2, HP Sleep and Charge);  which is on the left side of your machine, between USB 3.0 port and headphones port as shown (# 6):

 

        usbc port.png

 

Note: Again, it is NOT a Thunderbolt 3 port.

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-17-2019 09:25 PM

HP Recommended

Hello Dear Sir

 

Are . not again.

I'm interesting in the BUS configuration

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.