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LisaBdot
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Message 1 of 2
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Possible website glitch preventing use of an offer

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I've been shopping for a laptop for a few days, and while I've been shopping on your website, I've received several offers of $20 to use toward my next purchase. I filled in and submitted all the little pop ups (name and email) each time one showed up, but never received word on the promised $20. I suspect this may be a little glitch on your site.
~~~
I'm ready to purchase a laptop, and had planned on using the $20 for this purchase. I realize that $20 off $700 may not be significant to a lot of people, but to me, it is.
 
I'll be making the purchase as soon as I've posted this, but with huge frustration.
 
Would it be be possible to get a $20 rebate? Can someone with authority help me? How to find such an individual?
 
I went searching online. This is substantially similar in language to your pop ups:
<<
$20OFFOFFER

Verified
Wait for the popup window to appear asking you to join the HP newsletter & enter your email to receive $20 off your next order.
>>
 
1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi@LisaBdot,

 

Welcome to the HP Support Community!

 

Offers related needs to contact HP stopping website .

 

Hope that answers your question and you have a great day!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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