Probook 650 G1 bios password reset

[giuseppe84]

Dear support,

I need to modify some setting in the laptop BIOS but when I try to gain access, I have a popup with password request.

I've never insert a BIOS password.

I work for Philips and I have also contact my local IT department and nobody insert a protection password on the BIOS.

My actual BIOS version is 1.36

Can you help to reset/remove the password?

Thanks,

Giuseppe

[REO51ST]

@giuseppe84

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Chat >> https://support.hp.com/us-en/contact-hp

When talking to the HP rep ask them to escalate your service request.

REO

[Shekiman]

I would please for BIOS password for Service account. I need to enable CD boot in BIOS.

HP ProBook 650 G1 Notebook PC

Active: Covered under Manufacturer warranty Active: Covered under Extended warranty,  -1  months remaining month remaining days remaining day remaining  - See details

Serial number: 5CG5053XH1

Product number:F1P85EA

Thank you in advance.