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‎11-05-2018 08:13 AM

HP Recommended

I am in a school district, and have the exact issue, with the exact model. Is there any way to order the part from HP, or at least get a replacement click disk, and adhesive?

 

~Geoff

2 REPLIES 2

‎11-05-2018 10:11 AM

HP Recommended

Hi,

It depends what country you are in, The part number is 905754-001 and should be available in HP parts store. I see here in Italy it is available (in the US it is on backorder.

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=BCC4BED1600E455CAE23E63FEB49E711&SearchIn=P...

There are also some resellers which sell them.

On page 58 of service manual you can see how to replace the part:

http://h10032.www1.hp.com/ctg/Manual/c05270979

 

Hope it helps,

David

 

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‎11-06-2018 07:21 AM

HP Recommended

I contacted my local HP support and it was resolved. I had onsite support as it is a work laptop.

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