• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
HP Recommended

Hi 

 

i have a missing driver for 

Product Name: EliteBook 8560p
Operating System: Microsoft Windows 10 (64-bit)
 
 
USB\VID_138A&PID_003C\00B0B8A00A8A
 
ACPI\HPQ0004\3&33FD14CA&0
 
 
Pls help me 
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need these drivers...

 

USB\VID_138A&PID_003C

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

ACPI\HPQ0004

 

This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.

 

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need these drivers...

 

USB\VID_138A&PID_003C

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

ACPI\HPQ0004

 

This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.

 

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

HP Recommended

thank you

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.