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Jugdesh
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Re-enable Bluetooth of laptop, it is present in laptop but permanently disabled

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HP ZBook Studio G3
Microsoft Windows 10 (64-bit)

Can you please help re-enable Bluetooth of HP ZBook G3 Studio, it has bluetooth with Wireless-AC 8260, but it is permantely disabled with bios and something, I don't see an option in bios to enable, it do see a list of options to enable/disable eg. webcam, mic, wifi etc but not bluetooth.

 

Thanks.

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REO51ST
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@Jugdesh

 

Z3Z3.JPG

 

 

Go into the BIOS.

 

Then click on ADVANCE.

 

Then click on BUILT- IN DEVICE OPTIONS.

 

REO

Jugdesh
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Thanks @Reo,  you just confirmed that by screenshot, I don't have that bluetooth option in my notebook bios, it is permanently disabled by HP, like we see an option while purchasing notebook to "Permanent disable  bluetooth", can we do something to show the option to re-enable it, through bois flash or something to get that option.

 

Many thanks.

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REO51ST
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@Jugdesh

 

There should be a way to enable it again???

 

You said something about flashing the BIOS.

 

What is the version of yours???

 

REO

Jugdesh
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This is N82 Ver. 01.25 01/30/2018

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REO51ST
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@Jugdesh

 

Yup that's the latest.

 

Go to your Device  Manager.

 

Does the Bluetooth section look like this???

 

ZZ11.JPG

 

 

Does the Network adaptor section look like this???

 

ZZ22.JPG

 

REO

Jugdesh
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No sorry, Device Manager does not have any bluetooth listing.

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Cheyenne4
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Open up the laptop and remove and replace the Intel 8260 WLAN card.  It is secured with one screw and has two leads (which have to be connected correctly).

 

Look at 2:54 in

 

https://www.bing.com/videos/search?q=hp+zbook+studio+g3&view=detail&mid=4EB04E80FAD2A36D26554EB04E80...

Jugdesh
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Awesome, so replacing the wlan card would re-enable bluetooth?

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REO51ST
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@Jugdesh

 

If the WiFI/Bluetooth card is bad???

 

See your WiFi and Bluetooth are a one card combo.

 

Your WiFi is working fine???

 

But I guess the Bluetooth part of the card could be bad???

 

Or they disabled the Bluetooth portion on the card???

 

If it was disabled in the BIOS then replacing the card will not do anything.

 

But if you want to try to replace it then use your laptops videos and not something from Youtube.

 

 

HP ZBook Studio G3 Mobile Workstation - FRU Remove/Replace Videos

 

https://h20574.www2.hp.com/results.htm?SID=8934839&MEID=F2C2BB6C-3AFF-4FFB-9483-E6510FF48C7C

 

 

REO

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