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- Re: Remove HP apps/software

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01-05-2026 11:05 AM - edited 01-05-2026 01:23 PM
I purchased a new HP EliteBook8 G1i with Wolf Security. I want to remove HP bloatware.
In the start menu I am keeping: HP App, Hardware Diagnostic, HP Smart, Support Assistant, and Wolf Security.
Which programs below are safe to remove?
From Start Menu:
Sure Click Pro Browser - do I need it?
One Agent (I removed it but not sure of I need it, can't locate a download for it to reinstall)
Privacy Settings (I removed it)
Documentation (I removed it)
From Programs and Features:
Connection Optimizer
Insights
Notifications
Security Update Service
Sure Recover
Sure Run Module
Wolf Security (keep as using that security)
Wolf Security Console (keep as using that security)
I have:
Programs and Features
Start Menu Apps
Solved! Go to Solution.
Accepted Solutions
01-20-2026 07:46 AM
@Kcsdk, Welcome to the HP Support Community.
Thanks for reaching out about your query regarding the HP EliteBook 8 G1i 16 inch Notebook AI PC (AQ0H9AV).
We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful!
If you would like to remove pre-installed HP software (often referred to as "bloatware") from your HP EliteBook 8 G1i, you can follow these steps to clean up your device:
- Access the Control Panel:
- Click on the Start menu or press the Windows key on your keyboard.
-
Type "Control Panel" in the search bar and press Enter.
-
Navigate to Programs and Features:
-
Within the Control Panel, find and click on "Programs" or "Programs and Features." This will show you a list of all the software installed on your computer.
-
Identify Unwanted HP Software:
- Look through the list of installed programs for any HP software, such as HP Support Assistant, HP Wolf Security tools, or other services you believe to be unnecessary.
-
You can also look for any trial versions of software that you do not intend to use.
-
Uninstall the Software:
- Select the program you wish to remove by clicking on it, then click "Uninstall" at the top of the list. Follow the on-screen prompts to complete the uninstallation process.
-
Repeat this process for each piece of software you want to remove.
-
Restart Your Computer:
-
After uninstalling unwanted programs, it is recommended to restart your computer to ensure that all changes take effect.
-
Use a Cleanup Tool (Optional):
- For additional optimization, you can consider using a trusted third-party cleanup tool to remove any leftover files or to optimize your system further.
I hope this helps!
Take care and have an amazing day!
If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.
Regards,
Meghana
I'm an HP Employee.
If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.
And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.
01-20-2026 07:46 AM
@Kcsdk, Welcome to the HP Support Community.
Thanks for reaching out about your query regarding the HP EliteBook 8 G1i 16 inch Notebook AI PC (AQ0H9AV).
We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful!
If you would like to remove pre-installed HP software (often referred to as "bloatware") from your HP EliteBook 8 G1i, you can follow these steps to clean up your device:
- Access the Control Panel:
- Click on the Start menu or press the Windows key on your keyboard.
-
Type "Control Panel" in the search bar and press Enter.
-
Navigate to Programs and Features:
-
Within the Control Panel, find and click on "Programs" or "Programs and Features." This will show you a list of all the software installed on your computer.
-
Identify Unwanted HP Software:
- Look through the list of installed programs for any HP software, such as HP Support Assistant, HP Wolf Security tools, or other services you believe to be unnecessary.
-
You can also look for any trial versions of software that you do not intend to use.
-
Uninstall the Software:
- Select the program you wish to remove by clicking on it, then click "Uninstall" at the top of the list. Follow the on-screen prompts to complete the uninstallation process.
-
Repeat this process for each piece of software you want to remove.
-
Restart Your Computer:
-
After uninstalling unwanted programs, it is recommended to restart your computer to ensure that all changes take effect.
-
Use a Cleanup Tool (Optional):
- For additional optimization, you can consider using a trusted third-party cleanup tool to remove any leftover files or to optimize your system further.
I hope this helps!
Take care and have an amazing day!
If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.
Regards,
Meghana
I'm an HP Employee.
If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.
And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.