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‎09-25-2021 02:47 PM

HP Recommended
Product: HP 14s Ryzen 5
Operating System: Microsoft Windows 10 (64-bit)

My new laptop had power button issue, so I approaches to HP Bhopal Service Center and  they did so many diagnosis stuffs , but  problem not resolved , fortunately I register complain within 14 days so, HP issued me DOA letter , and I given Laptop and DOA letter to my retailer (Bootcom  Systems Bhopal ) He taken both. But he is saying he will give me new (replacement ) laptop to me after 2 weeks or more . I requested him but he is taking more time to give new laptop to me . So anybody please advice  me How I can get my new laptop early. It had been one week already but retailer had not given new laptop to me.

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1 person had the same question
1 REPLY 1

‎09-26-2021 06:36 AM

HP Recommended

Hi@Rajneesh-9088,

 

DOA-related issue   As we have limited support boundaries in the support community as of now. 

 

HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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