'Shut Down' in Windows doesn't work

[skotyw]

Laptop only shuts down when holding power button for 6+ secs.

Using the 'Shut Down' option within Windows turns the screen black, but when USB connected mouse, is moved or the trackpad is touched, the laptop wakes again - it's as if it's going to sleep rather than shutting down.

Device is running latest BIOS of 01.19 Rev.A and it up to date with all Windows updates.

Any suggestions?

Thanks,

[dickfrey · Accepted solution]

Did you install W10 Fall Creators Update ?

If yes you need to do a file .bat for the shtdown.

New text document

Inside you write     C:\Windows\System32\shutdown.exe /s /t 00

Save and then you change the extension from ".txt" to ".bat"

Now it will works

[skotyw]

Yes, i installed the creators update.

Is this a known issue with the update?

I will test your solution when i have access to the machine.

Thanks for your reply.

Scott

[dickfrey]

Yes, it's something about FastBoot implemented by M$.

But the only working solution is this little file batch.

Byez

[skotyw]

As you said, the batch file worked.

Thanks a lot for that, bloody Windows Updates.

Scott