Suddenly Intelligent Charging Scheduler (ICS.exe) constantly using 10-12% CPU and fan always on

[ayesh33]

hi,

I have the same issue you aren't alone. let's see who helps us.

[Staffan55]

Does anyone keep track of what HP is doing about this? Are we supposed to do some actions, make a fail report or a complaint? 

My only contribution is to read this thread, but I would like to know what´s being done about it, progress and a time schedule for the solution. What´s the official HP statement?

[Carlos_en_Chile]

I have windows 10 and the same thing happens to me. And it was after one of the thousand updates he made automatically.

[Andreyss]

Hello. i have same problem.

[-Carsten-]

@Staffan55: Agree with you. It would be great to get a statement from HP.
I don't know if someone raised an incident beside this thread.

I'm pretty sure that some people here would try to assist in finding a solution (myself included). Maybe there is some related information available in Windows / HP log files on our computers but nobody knows... I would try to support if some kind of checks/tests need to be done but that requires guidance by HP.

[Ra_Go]

I was having the same issue. Then I uninstalled "HP Power Manager" and the issue disappeared.

Some days ago a new version of "HP Power Manager" and a BIOS Update has been installed by "HP Support Assistant", but the issue did not come back.

This has been installed:
Bios Version 01.09.00

HP Power Manager Version 3.0.14.0

HP Zbook Fury G7

[Staffan55]

@Ra_Go, I have the same hardware as you and also the same software. I downloaded the HP Power Manager again and installed it, but the high speed fan fault remains.

I can handle this, but it is a bit annoying having to delete the process after every restart.

Then there is another fan related problem in this new expensive computer. There is a sound from inside like from a harddisk or a CD ROM (an intermittent hacking). But I have neither. Are there several fans in this computer? And is what I´m hearing a second, not functioning, fan? HP wants to have my computer for 10 days to fix this, but I can´t be without it that long.

Greatful for any tips or advice.

[ing_ale]

Go in the start menu, APP and functionalities and disinstall the one called "ICS".

Now you are free at each re-start.

Once the update will be released, you can always re-install later on.

Do not worry, it is completely unusefull as application....

My Hp is now silent as it was...!

Enjoy!

[Elisabeth10]

Hi
I ran into the same problem today. Tell me, did any of the tips help you?

[FatBoyNL]

HI @Elisabeth10

[Quote]Hi I ran into the same problem today. Tell me, did any of the tips help you?[/Quote]

Are you for real? All of the tips provided previously should work.

But if you're still unsecure: JUST UNINSTALL "ICS". Problem solved.