06-14-2019 09:36 AM
Hi folks - whee first post here!
I'm looking for a suitable dock for my HP ProBook 470 G5 (2VQ23EA) that will allow me use of the dock ports and charge my notebook at the same time, however the HP product manager at my local supplier cannot seem to give me a straight answer so I thought I would ask here.
According to documentation I've found, the HP USB-C Universal Dock 1MK33AA is listed as compatible:
"Avoid downtime with up to 60W of power to charge and power your connected notebook or tablet through the powered USB-C™ port" "Compatible with ..... HP ProBook 470 G5"
However, my supplier instead is insisting this will not work and instead is recommending the HP Thunderbolt Dock 120W G2?
Anyone have some more insight for me? Many thanks!
06-14-2019 03:49 PM
Page 24 of the following document shows compatible docks
From the following information
The last one won't charge your machine.
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-15-2019 01:30 AM
Thanks, I'm working from the following that I found:
From what I can see, the 470 G5 comes with a 65w adapter and supports charging via USB-C.
The HP USB-C Universal Dock (1MK33EA) is listed as compatible for the 470 G5 and has up to 60w of power to power/charge a connected notebook.
Thus surely the USB-C Universal Dock should work, even if not listed on page 24 of the document that you refer to?
06-17-2019 05:55 AM
1MK33EA is sold with a 90W Power supply not 65W.
read this document : HP Dock Quick Specs http://h20195.www2.hp.com/v2/getpdf.aspx/c04168358.pdf
you may choose between 3 differente docking, check the HP Dock Quick Specs for the differences and ports and above all how many displays can be used and maximum resolution (UDB, USB-C, video , RJ45).
For one or two Full HD external display , Dock G4 is more than enougth.
listed from the cheapest to the most expensive :
- USB-C Dock G4 : 3FF69AA (external displays are drivern by 470 G5 GPU)
- USB-C Universal Dock : 1MK33AA or 3DV65AA (external displays are drivern by DisplayLink chip integrated int othe docking )
- Thunderbolt 3 G2 Dock : 2UK37AA (external displays are drivern by 470 G5 GPU)
all of them will charge your 470 G5 via USB-C