Suitable dock for ProBook 470 G5

[craigza]

Hi folks - whee first post here!

I'm looking for a suitable dock for my HP ProBook 470 G5 (2VQ23EA) that will allow me use of the dock ports and charge my notebook at the same time, however the HP product manager at my local supplier cannot seem to give me a straight answer so I thought I would ask here.

According to documentation I've found, the HP USB-C Universal Dock 1MK33AA is listed as compatible:

"Avoid downtime with up to 60W of power to charge and power your connected notebook or tablet through the powered USB-C™ port" "Compatible with ..... HP ProBook 470 G5"

However, my supplier instead is insisting this will not work and instead is recommending the HP Thunderbolt Dock 120W G2?

Anyone have some more insight for me?  Many thanks!

[banhien]

@craigza 

Page 24 of the following document shows compatible docks

          http://h10032.www1.hp.com/ctg/Manual/c05695303.pdf

From the following information

       https://www8.hp.com/il/en/products/oas/product-detail.html?oid=13089884 

       https://store.hp.com/us/en/pdp/hp-usb-c-mini-dock

       https://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=T0K30AA&opt=&sel=ACC

The last one won't charge your machine.

Regards.

[craigza]

Thanks, I'm working from the following that I found:

https://h30434.www3.hp.com/t5/Business-Notebooks/ProBook-470-G5-USB-C-supported-devices/td-p/6542442

https://ssl.www8.hp.com/za/en/products/laptops/product-detail.html?oid=17032737

http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-0726EEAP&doctype=data%20sheet&doclang=EN_...

From what I can see, the 470 G5 comes with a 65w adapter and supports charging via USB-C.

The HP USB-C Universal Dock (1MK33EA) is listed as compatible for the 470 G5 and has up to 60w of power to power/charge a connected notebook.

Thus surely the USB-C Universal Dock should work, even if not listed on page 24 of the document that you refer to?

Regards

[TryToDoMybest]

Hello

1MK33EA is sold with a 90W Power supply not 65W.

read this document : HP Dock Quick Specs http://h20195.www2.hp.com/v2/getpdf.aspx/c04168358.pdf

you may choose between 3 differente docking, check the HP Dock Quick Specs for the differences and ports and above all how many displays can be used and maximum resolution (UDB, USB-C, video , RJ45).

For one or two Full HD  external display , Dock G4 is more than enougth.

listed from the cheapest to the most expensive :

• USB-C Dock G4  : 3FF69AA    (external displays are drivern by 470 G5 GPU)
• USB-C Universal Dock : 1MK33AA or 3DV65AA (external displays are drivern by DisplayLink chip integrated int othe docking )
• Thunderbolt 3 G2 Dock : 2UK37AA (external displays are drivern by 470 G5 GPU)

all of them will charge your 470 G5 via USB-C

bye

[James_SCH]

There's a new dock available:

HP USB-C/A Universal Dock G2

http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA7-5549ENW.pdf