Support Assistant cannot connect to "HP Servers"

[D3LL_Is_Better]

EliteBook 840 G10

When I run SupportAssistant it immediately shows 7 updates. I click that and, of course, it says "Checking for updates". This takes a minute, then it lists the 7 updates (it already knew were available). If I select any combination of updates and click "Download and install" it does the following. You can see the "Connecting" step immediately goes red. At that point it will literally sit there indefinitely (I let it run all night last night). I have reinstalled Support Assistant. I have rebooted. Nothing changed (No DNS changes, no firewall changes, no antivirus changes). 

I know there are about 800 posts about this, but I'm hoping I can at least get the name or IP it's trying to connect to so I can troubleshoot further on my end.

[D3LL_Is_Better]

Using WireShark and TCPView it looks like it's not even trying to connect to anything until I hit cancel. Once I hit cancel, it makes an HTTPS connection to an AWS server (58324,ec2-35-163-27-99.us-west-2.compute.amazonaws.com) on port 14892.

Is there a config file somewhere? This is frustrating.

[D3LL_Is_Better]

tl;dr