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‎11-22-2019 08:38 AM

HP Recommended
Product: ZBook 17 G4
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Customer Relations Teams are constantly ignoring me and pushing my requests aside. They never want to solve the issue with my workstation and want to leave me with nothing.

 

I have had 12 call outs for the same laptop yes 12 and it continues to grow. I am snobbed and ignored and have lost wages and some clients due to HP blunders.

 

I want to talk to someone on the phone and not email that they can push aside and not look at. Someone with decency.

 

what is the best way to get above CRT and to solve my problem fast. I don't want to deal with the same rude people again,

1 person had the same question
2 REPLIES 2

‎11-22-2019 09:01 AM

HP Recommended

@PadraigOCuinn

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
Was this reply helpful? Yes No

‎11-22-2019 09:45 AM

HP Recommended

i sent you a message. Now what

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