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‎11-28-2022 10:35 AM

HP Recommended
Product: USB-C Dock G5

Hi,

 

the firmware update to version 1.0.15.0 has ended with an error message: 
Install failed. One or more firmware failed to install.

 

Notebook I used for the firmware update: HP EliteBook 855 G7 (P/N: 3E779AV)

Docking StationHP USB-C Dock G5 (P/N: L61609-001)

 

After the failed update, the network, USB, HDMI and DisplayPort no longer work. Only the power supply still works.

 

How can I recover the Docking Station?

 

Thanks
Albert

 

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