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‎08-01-2022 09:18 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I tried to PXE boot my HP EliteBook 840 G7 Notebook PC to run image deployment through Endpoint central but I am unable to do that. Can anyone give me an idea how to process this?

 

Thank you

Tech252

Category:
3 REPLIES 3

‎08-01-2022 09:35 AM

HP Recommended

Hello @Tech252 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

(1) Update BIOS

HP BIOS and System Firmware

01.09.00 Rev.A38.2 MBMay 10, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

 An available BIOS update resolves a specific issue or improves computer performance.

  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

 "

 

(2) Reboot

(3) Install/Update

HP PC Hardware Diagnostics UEFI

8.3.0.0 Rev.A61.0 MBAug 31, 2021Download

HP TPM Firmware (IFX)

7.85 Rev.A11.0 MBMay 24, 2019Download

 

(4) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(5) Read

Booting to Network

 

(6) Reboot and test again ... 

(7) Please report your results

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
Was this reply helpful? Yes No

‎08-01-2022 09:35 AM - edited ‎08-01-2022 09:38 AM

HP Recommended

Endpoint Central has customer support who should be able to let you know how to setup your BIOS.

 

They have a stake in this that will incentivize them to assist you.

 

There is an advisory that includes your notebook that you should read

https://support.hp.com/gb-en/document/c06157296


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎08-01-2022 09:40 AM

HP Recommended

Dear @erico 

Thank you for your participation in this thread

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