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‎12-11-2023 01:59 AM

HP Recommended
Product: HP ProBook 650 G8 Notebook PC (1Y5L0AV)
Operating System: Microsoft Windows 10 (64-bit)

Dear Support,

 

I have an issue with my monitor after BIOS update. After updated it to the latest (01.15.00 Rev.A), my monitor is not working via USB-C. I've tested it with another monitor, but the result is the same. Is there any solution to roll back? I am quite sure that the USB-C Controller Firmware is the root cause (current version: 2.8.0.0)-

 

Kind Regards,

David

Category:
1 REPLY 1

‎12-25-2023 02:47 PM

HP Recommended

Hello.

 

I'm not from HP support.

 

Only way to roll back BIOS update is running an earlier BIOS update file.

The Probook 650 G8 driver download page contains also the earlier BIOS versions, so you could download 01.14.00 and run it.

 

https://support.hp.com/us-en/drivers/hp-probook-650-g8-notebook-pc/37934587

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