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- Unable to use my monitir via USB-C after BIOS update
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12-11-2023 01:59 AM
Dear Support,
I have an issue with my monitor after BIOS update. After updated it to the latest (01.15.00 Rev.A), my monitor is not working via USB-C. I've tested it with another monitor, but the result is the same. Is there any solution to roll back? I am quite sure that the USB-C Controller Firmware is the root cause (current version: 2.8.0.0)-
Kind Regards,
David
12-25-2023 02:47 PM
Hello.
I'm not from HP support.
Only way to roll back BIOS update is running an earlier BIOS update file.
The Probook 650 G8 driver download page contains also the earlier BIOS versions, so you could download 01.14.00 and run it.
https://support.hp.com/us-en/drivers/hp-probook-650-g8-notebook-pc/37934587